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BigCommerce is the most trusted B2C and B2B commerce solution provider. More freedom. More sales. Less friction. That’s BigCommerce.

Automotive, Healthcare & Dental, Retail & Hospitality, Home Services, Financial & Professional Services
Integrations, Available in Australia

About BigCommerce

Podium and BigCommerce make it easy to centralize your contacts across systems and keep them in sync. You can also send automated review invitations.

  • Improve your online rating by requesting reviews for orders.
  • Save time managing your contacts by seamlessly importing your contacts into Podium. No more copy and pasting between systems!

BigCommerce and Podium


Your BigCommerce plan must include integrations.

Setup Process


  1. Log in to BigCommerce.

  2. Navigate to Advanced Settings > API Accounts.

  3. Click Create API Account.

  4. Enter a name for the API Account. (Recommended: Podium)

  5. Enable the Customers, Orders, and Order Transactions Read-only scopes.

  6. Click Save.

  7. Note your Client ID, access token, and store hash; you’ll need to enter them later.


  1. Click Connect.

  2. Select the Podium location you’d like to connect to BigCommerce.

  3. Allow BigCommerce to access the appropriate Podium data.

  4. Allow Podium to access the appropriate BigCommerce data.

  5. Make sure you’ve selected the appropriate country.

  6. Click Finish.

  7. Select the automations to use with your BigCommerce integrations.

  8. Click Activate.

Use cases

  • Request a review

    Request a review after an order is created in BigCommerce

  • Request a review

    Request a review after an shipment is created in BigCommerce