In-person visits, from a distance.
Get face-to-face with secure video and answer any question instantly.
Personalise their experience.
Connect with your customers the way they prefer. Videochat allows you to respond more meaningfully to detailed customer questions.
Shorten the sales cycle.
What used to require customers multiple visits to your business can now be done remotely in a single conversation.
No contact necessary.
Sometimes it’s hard for customers to tell you exactly what they’re looking for. It’s easier to just show you—and now it can be done from a distance.
"Videochat allowed us to keep delivering our Peace of Mind Driving promise during the 2020 COVID lockdown in Melbourne, with an industry first complimentary Video JAX Vehicle Inspection. It was fantastic to be able to leverage new technology & smooth CX to connect with & support our customers during these tough times."
Thibault Roumagoux, Head of Marketing and eCommerce
JAX Tyres & Auto
Software you already know how to use.
Podium Videochat requires no training. It’s straightforward and intuitive for your employees and your customers.
Move quickly between text and video.
You send a text link to your customer through your Podium Inbox, your customer clicks the link, and you’re instantly connected for a face-to-face video chat. It’s as easy as that.
Bring telehealth to your practice.
Podium Videochat lets Australian health practitioners consult with patients face-to-face, without requiring them to leave their homes.
Keep seeing patients for their appointments from a safe distance.
Share your desktop screen so customers can see what you’re looking at.
Use your mobile device to flip back and forth between selfie and regular modes.
No app download required
Your customers don’t have to download an app — all they need to do is open the text and click the link.