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Connect Podium to your Shopify account and harness the power of text to streamline communication, boost your online reputation, and make more sales.<br><br>From abandoned checkout messages to dedicated point of sale (POS) and online order automations, Podium’s Shopify integration makes it easy to automate the customer journey and deliver value with every text. 

 Take the guesswork out of what to send your customers and when, with automated messages.

Abandoned checkout message with recovery URL

Send customers who don’t complete the checkout process a message with a link to complete their purchase, making it easy to capture more sales.

Reduce the number of order follow-ups in your inbox with automated order confirmation messages that include a URL for the customer to check on their order.

Never let your customers miss their order by automating a text to send when their order is delivered.

For online orders, send a review invite at the perfect time to drive more reviews — right when their order has been delivered.                                      

Speed up communication and get more reviews with automated messages that are especially timed for POS sales.

Follow up a Fulfilled Order with delay option

Follow up with customers who don’t leave a review after your first message, with the option to delay the message to your preferred time.

Get dedicated message flows and templates for your POS and online channels. Make sure every message you send is well-timed to deliver a great customer experience, no matter how the customer buys.

Use your text messages to deliver value to the customer every step of the way. Automate messages from shopping and checkout notifications to delivery and review invites. 

Gain control over your automations with the ability to choose when messages are sent. Boost your likelihood of getting a review by sending the invite immediately for POS sales or delaying until delivery for online orders.

Podium now integrates with Shopify

Create an unrivalled customer journey

Abandoned checkout message with recovery URL

Order confirmation with order status URL

Day of delivery notification

Review invites on fulfilled or delivery

Dedicated POS automations

Follow up a Fulfilled Order with delay option

Why you'll love Podium's Shopify Integration

Bespoke journeys

Value

Control

Transform your customer experience

The all-in-one communication tool for your business

Growth

Reviews

Webchat

Bulk Messaging

Communications

Inbox

Contacts

Channels

Payments

Payments

Text-to-Pay