Online Reputation Management

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10 Positive Review Examples and Template Responses

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In the age of internet search and e-commerce, <a href="https://www.podium.com.au/article/google-reviews/">customer reviews</a> are the virtual word of mouth that could <a href="https://www.podium.com.au/article/online-reviews-worth/">make or break your business</a>. Not only do they provide you with valuable insight into the performance of your business, but reviews give potential customers proof of how you will treat them.
In fact, <a href="https://www.brightlocal.com/learn/local-consumer-review-survey/" target="_blank" rel="noopener">90% of consumers</a> read online reviews before visiting a business, and online reviews impact more than <a href="https://moz.com/blog/new-data-reveals-67-of-consumers-are-influenced-by-online-reviews" target="_blank" rel="noopener">67%</a> of buying decisions. Online reviews are a highly trusted source of information, with <a href="https://www.bryancaplan.com/blog-posts/top-30-online-review-statistics-2018" target="_blank" rel="noopener">85%</a> of people trusting them as much as a personal recommendation from a friend or family member. Imagine that—a five-star rating of your product or service from a random internet stranger is as influential to potential customers than a personal endorsement from their mom.

10 Positive Review Examples and Template Responses

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