Texts get opened. Business gets done.
From reviews to messaging customers about appointments and collecting payment, Podium empowers you and your team to save time, get more customers and showcase your success with reviews on the sites that matter most. Easily integrating with the systems you use already, Podium powers over 90,000 businesses to make business better for you, your employees and your customers. Watch a 2-minute demo to see how Podium can work for you.
Everything you do well, done faster through text.
Bring every conversation into one easy-to-use inbox.
Whether it's from a message on Google, Facebook or a text, Podium empowers your team to collaborate more efficiently, resolving customer concerns and closing deals in a fraction of the time. Assigning conversations to specific employees, creating focused channels and defining permissions is all at your fingertips.
Turn happy customers into online reviews.
Automate your review requests, to be sent by text right at the moment when your customer is happiest. Whether you've just switched on their hot water, or handed them the keys to their new car. Gather customer reviews on Google, Facebook, and tons of industry-specific review sites.
Get feedback from your customers
Just like everything else in Podium, it’s easy to get quick responses from your customers when you text them. Feedback makes the process easy—just ask a question and we take it from there. Capture real-time insights and resolve possible issues before they grow.
""The best thing about Podium is that everybody in the organisation, from me down to the last technician, can see those conversations appearing." "
Allstate Pest Control, Adelaide