Top 10 AI Virtual Assistants in Australia (2025 Edition)

As AI evolves in 2025, Australian businesses, from solo entrepreneurs to mid-sized organisations, are increasingly using AI-powered virtual assistants to automate routine tasks, manage communications, and improve efficiency. These tools handle everything from appointment scheduling and CRM updates to customer messaging and data entry.

Australia’s growing AI ecosystem includes local and offshore services tailored to regional needs. Professionals now expect virtual assistants to be flexible, compliant with the Privacy Act 1988, and responsive during AEST business hours. This guide presents the top 10 AI virtual assistant solutions available in Australia in 2025, chosen for their automation capabilities, productivity benefits, and local suitability. Leading the lineup is Podium Australia, with its intelligent, conversational AI and strong regional support.

#1 Podium Australia

Podium Virtual Employee delivers AI-powered virtual assistance for customer messaging, appointment bookings, task automation, and performance tracking, all from a unified inbox.

Key Features

• AI-driven task automation and conversation handling
• Multichannel messaging across SMS, chat, and Facebook
• Smart calendar and CRM updates
• NLP for natural language interactions
• Image recognition for richer engagements

Why It’s Great for Australian Businesses

Podium is fully compliant with Australian privacy standards and offers support aligned with Eastern Australian time zones. It’s widely used across industries like automotive, healthcare, HVAC, plumbing and electrical, delivering intelligent automation that handles Aussie customer expectations seamlessly.

Pros and Cons

Pros: Scalable AI automation, Local support and timezone coverage

Cons: Pricing depends on usage

Best For
SMEs, clinics, retail, and trades businesses seeking smart automation and conversational AI.

#2 Virtually Yours

Virtually Yours offers Australian-based human VAs, but it’s enhanced with AI tools that cover scheduling, communication, and admin support.

Key Features

• Task automation through G Suite, CRM integrations.
• Customised human match-up.
• In-box and calendar management.

Why It’s Great for Australian Businesses

This tool was originally established in Australia, so their services reflect factors like local business culture and timezone considerations. They also combine human intelligence with optional AI tools for an all round powerful platform.

Pros and Cons

Pros: Local expertise, flexible task options.

Cons: Limited AI focus compared to AI-first platforms.

Best For: Entrepreneurs and consultants requiring personalised admin support.

#3 My Cloud Assistant

My Cloud Assistant is a combination of dedicated VA support with AI-enhanced admin systems. This makes it a great option for those looking to manage CRM, scheduling, and messaging tasks.

Key Features

• AI-assisted workflows.
• Integration with email, calendars, CRMs.
• Australian account overseers.

Why It’s Great for Australian Businesses

It’s made to support Australian SMEs with timezone-aligned service and data practices.

The Good and the Bad

Pros: Dedicated support, hybrid service model.

Cons: Requires manual AI implementation.

Best For: SMEs and startups wanting hands-on admin support with AI efficiency.

#4 VA Platinum

VA Platinum mixes virtual executive assistants with AI tools for scheduling and CRM entry. Here, the focus is mainly on real estate and legal markets.

Key Features

• AI-enhanced inbox/calendar management.
• CRM data entry and workflow integration.

Why It’s Great for Australian Businesses

VA Platinum is popular among real estate and legal firms in Australia, therefore it’s packed full of industry-specific automation capabilities to give you the support you need.

The Good and the Bad

Pros: Industry expertise, scalable support.

Cons: Less conversational AI focus

Best For: Real estate agents and legal professionals.

#5 Virtual Coworker

Virtual Coworker provides remote VAs for admin, CRM updates, marketing tasks, with AI tools to optimise workflows.

Key Features

• AI task automation.
• CRM and email campaign support.
• Australian-led onboarding.

Why It’s Great for Australian Businesses

Australian job matching and timezone-aware support make it a dependable option for long-term operations.

The Good and the Bad

Pros: Local quality control, flexible hours

Cons: Human-led vs AI-first focus

Best For: Agencies and distributed operations requiring daily support.

#6 Remote CoWorker

Remote CoWorker offers AI-augmented assistant services that are great for ecommerce, admin, and scheduling tasks.

Key Features

• AI for follow-ups and scheduling.
• Ecommerce task handling.
• Chat/email support assistance.

Why It’s Great for Australian Businesses

Well-suited for Australian ecommerce and digital services looking for blended AI-human support.

Pros and Cons

Pros: Hybrid model, ecommerce-ready.

Cons: International rather than local AU HQ.

Best For: Ecommerce shops and digital-first startups.

#7 Task Bullet

Task Bullet combines virtual assistants with AI workflow tools and task buckets for a time management solution that’s all about flexibility.

Key Features

• CRM support and data entry.
• AI scheduling reminders.
• Client task delegation.

Why It’s Great for Australian Businesses

It’s used widely by Australian clients and is best suited for general and varied task needs.

Pros and Cons

Pros: Hourly flexibility, task management.

Cons: Limited direct AI conversation features.

Best For: Businesses with ad-hoc task requirements.

#8 OkayRelax

OkayRelax is a perfect balance of human VA support with basic AI tools for scheduling and email management.

Key Features

• Automated scheduling and reminders.
• Business and personal admin help.
• CRM/data integration.

Why It’s Great for Australian Businesses

Affordable and straightforward, it’s a solid entry-level option for small-scale Australian users.

The Good and the Bad

Pros: Budget-friendly, intuitive

Cons: Light on deep AI automation

Best For: Freelancers and solo professionals with light admin needs.

#9 Pepper Virtual Assistants

Pepper VA offers traditional VA services with light AI enhancements for scheduling and data tasks.

Key Features

• Gmail/Calendar automation.
• Task templating.
• Customer service and CRM input.

Why It’s Great for Australian Businesses

This tool is widely used by startups and small enterprises across Australia, mostly because it’s known for its cost-effectiveness.

The Good and the Bad

Pros: Affordable and well-rounded.

Cons: Less AI-driven than peers

Best For: Small businesses testing VA functionality.

#10 24/7 Virtual Assistant

24/7 VA combines round-the-clock human assistants with AI tools for scheduling and communications.

Key Features

• 24/7 coverage.
• AI scheduling and customer messaging.
• Task handling across ecommerce, real estate, finance.

Why It’s Great for Australian Businesses

Provides international coverage with workflow automation suited to after-hours needs.

The Good and the Bad

Pros: Non-stop availability, multi-role capability

Cons: No direct Australian presence

Best For: Global-facing or overnight-reliant businesses.

Unlock Your Business’s Potential With AI

AI-powered virtual assistants boost productivity, keep you compliant, and create a customer service that’s memorable and completely personal. From solo entrepreneurs to fast-growing SMEs, everyone can see the benefits of implementing them into their business.

But what’s the right choice? Podium Australia stands out in 2025 for offering intelligent, contextual, and regionally responsive AI support. It’s the go-to for any local businesses seeking smart automation and genuine customer engagement. Change the way you communicate with customers today, and reap the rewards tomorrow.