Make customer communication faster and easier.
See every lead and customer conversation from every channel in a single, easy-to-use inbox. View and respond to every chat, review, text and Facebook message in a single thread.
See Podium in action.
Communicate with leads and customers — from a single inbox.
Respond to all your leads in 5 minutes or less.
Get in touch with customers faster and easier.
Get more done in less time.
Frequently asked questions
How does Podium ensure that messages are delivered securely and without errors?
What kinds of automated replies does Podium generate, and how do they help increase lead conversion rates?
How quickly can I respond to new leads using Podium, and how does this compare to traditional methods?
How does Podium’s system help improve my response time compared to my competitors?
What types of lead channels can be integrated into the unified inbox?
How does Podium help streamline communication across different channels?
Can I integrate all of my company’s communication channels into Podium’s inbox?
What kind of customer support is available if we encounter any issues with Podium’s inbox?
How does Podium ensure that messages are routed back to the correct channel when responding?
Can Podium help us improve response times and increase customer satisfaction?
Can I customise how messages from different channels are prioritised or managed in the inbox?
What features does Podium offer to prevent missed messages and ensure no leads slip through the cracks?
Does Podium support both B2B and B2C communications in a centralised inbox?
What are the benefits of consolidating all customer communication into a single inbox for my team?
Does Podium offer any analytics or reporting features to track communication performance?
How can Podium help my team be more efficient in managing customer conversations across multiple platforms?
Will integrating Podium disrupt our existing workflows or require training for my team?
Can Podium’s inbox be accessed by multiple team members at once for collaborative responses?
What happens if we miss a message, and how does Podium help recover lost opportunities?
How does Podium handle customer support or troubleshooting if issues arise during setup or daily use?
How does Podium Inbox help speed up customer communication across multiple channels?
How does Podium Inbox ensure I never miss a lead or customer message?
How does Podium Inbox help with team collaboration in responding to customer inquiries?
Is there a way to personalise messages sent through Podium Inbox for each customer or lead?
How does Podium Inbox handle communication outside of normal business hours?
Can Podium Inbox integrate with my existing CRM or other business tools?
How does the bulk messaging feature work, and how can it benefit my business?
What are the benefits of using templates for frequently sent messages in Podium Inbox?
Can I set up specific templated messages for different customer actions, such as after a payment or review submission?
How does Podium Inbox help ensure my messages are delivered in the right communication channel for each customer?
What kind of reporting or analytics does Podium Inbox provide on customer communications?
How secure is the customer data managed within Podium Inbox?
Can Podium Inbox support multiple team members managing customer conversations at once?
How does Podium Inbox make it easier to track and follow up on customer leads and requests?
Is there any way to categorise or tag conversations in Podium Inbox for easier management?
How can Podium Inbox improve response times and customer satisfaction for my business?
How easy is it to switch to Podium Inbox from my current messaging tools?
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