PODIUM + EBAY MESSAGES

One inbox. Every eBay message. More sales.

Seamlessly integrated with eBay Messages, Podium centralises buyer conversations in one inbox, enabling instant responses and automatic syncing. This streamlined workflow keeps communication consistent, empowers your team to manage offers effortlessly, and drives stronger engagement and sales with every interaction.

SPEED PARTS

Before using Podium, we had 80 Google reviews in ten years. We’ve used Podium for around 12 months, and with some automation, we’ve achieved over 1,000 Google Reviews. The team at Podium are fantastic at helping us build our business, changing things to suit our integrations, and building that whole ecosystem around text marketing.

Justin Tettis

General Manager and Co-Founder

4,500+

text message conversations

1,000+

Google reviews in less than 12 months

Stay on top of buyer questions and offers with Podium’s centralised inbox — built for conversational commerce.

Real-time, two-way messaging

Receive every buyer message directly in your centralised inbox and reply instantly from Podium. Keep conversations seamless, stay ahead of enquiries, and turn more interactions into sales opportunities.

Watch a demo

Catch offers early. Convert buyers faster.

Stay on top of Best Offers with instant notifications and direct eBay links.

Watch a demo

Features

Business implications & benefits

Learn about all the advantages you get with Podium and eBay messages

Centralised conversations
Manage every buyer message in one inbox—eliminating platform switching, cutting response times, and reducing employee confusion.
Faster replies, higher conversions
Engage buyers before they look elsewhere to capture more sales opportunities and close deals faster.
Stronger team collaboration
Assign, track, and manage conversations so nothing slips through the cracks—boosting accountability and efficiency.
Unified reporting & insights
View eBay messaging performance alongside other channels to identify trends and optimise engagement.
Consistent, on-brand responses
Use templates and suggested replies to maintain a professional brand voice and deliver consistent customer service.
Built to scale with growth
As enquiries increase, Podium provides the structure and tools to manage high volumes with ease.
Better service, higher ratings
Fast, professional communication delights buyers, improves satisfaction, and drives stronger eBay feedback and seller ratings.
Integrate with other Podium features
Unlock enterprise-level tools like reviews, payments, and AI—to elevate service.
Mobile App
Go mobile with Podium's mobile app. All your business communication in a single app — texts, calls, reviews, payments, and more.

Join other businesses using Podium

GET MORE REVIEWS
““Before using Podium, we had 80 Google reviews in ten years. We’ve used Podium for around 12 months, and with some automation, we’ve achieved over 1,000 Google Reviews. The team at Podium are fantastic at helping us build our business, changing things to suit our integrations, and building that whole ecosystem around text marketing.” ”
Justin Tettis
General Manager and Co-Founder, Speed Parts
COMMUNICATE VIA TEXT
““We don’t have an email system on our website anymore. We tell customers that if they need to send us a photo, to do it via Podium. You can delay going back to your emails quite quickly, whereas Podium is treated more like a phone. It allows for instant communication.””
Nathan Brookes
Owner, The Garage Miami
GET PAID FASTER
““Cash flow is so important for any business. Through Podium, we’re taking out all the things that delay the process by providing an instant payment link. We’ve already processed over $5 million of transactions via Podium – the benefits are clear.””
Justin Walker
General Manager, Grant Walker Parts
GET MORE DONE
““Podium's AI features are making it even easier for advisors to deliver exceptional customer service. If customers leave happy, there’s a far higher likelihood of them returning for after-sales service or buying their next car from you. Podium will equip you with the tools to have happy customers.””
Kieran Stack
Head Trainer, Service 101