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Podium Release 25.4

<h3><b>New Podium browser extension</b></h3>
<p><span style="font-weight: 400;">You can now use our Podium Pass Chrome extension to bring your Podium Inbox and AI Employees to any other web-based product. Send and receive messages, automatically detect and pull up Podium conversations, and assign/unassign your AI Employee, plus more. </span><a href="https://chromewebstore.google.com/detail/podium-pass/pccigfkigplpfbnhngcophohhmllfmda?hl=en"><span style="font-weight: 400;">Visit the Chrome web store to download now.</span></a></p>
<p><img decoding="async" src="https://cms.podium.com/wp-content/uploads/2025/04/Chrome-extension-1024x640.png" /></p>
<h3><b>Mobile: Edit Review Response</b></h3>
<p>Review responses can now be edited from the mobile app. This is useful if you need to update responses when a customer updates their review or if an <a href="https://www.podium.com/knowledgebase/s/article/Responding-to-Reviews-with-AI#auto">AI-Automated Review Response</a> needs to be adjusted.</p>
<h3><img loading="lazy" decoding="async" class="alignnone wp-image-39008 " src="https://cms.podium.com/wp-content/uploads/2025/04/Edit-Review-response-mobile-e1745949900623-852x1024.png" alt="" width="476" height="572" /></h3>
<h3><b>Get Deeper Call Insights Using Phones Reporting</b></h3>
<p>Make data-driven decisions with our new phones reporting tab – a single destination for deeper call insights and performance metrics. Gain a clearer understanding of call volume trends, team phone usage, and call outcomes at a glance.</p>
<p><img loading="lazy" decoding="async" class="alignnone wp-image-39009 size-large" src="https://cms.podium.com/wp-content/uploads/2025/04/Call-Reporting-963x1024.png" alt="" width="640" height="681" /></p>
<h3><b>Webchat Marketing Opt In Changes</b></h3>
<p>Website visitors will have the option to explicitly opt in to marketing texts after starting a Webchat conversation instead of always being opted in by starting a Webchat conversation. <a href="https://www.podium.com/knowledgebase/s/article/Growing-Your-Marketing-List-with-Podium">Learn more about growing your marketing list</a>.</p>
<p><img loading="lazy" decoding="async" class="alignnone wp-image-39000 size-large" src="https://cms.podium.com/wp-content/uploads/2025/04/Webchat-opt-in-e1745860341782-1024x999.png" alt="" width="640" height="624" /></p>


Updates include a new Chrome browser extension, reporting updates for bulk messages and calls, review response edits, and more.