We are thrilled to announce the launch of Podium’s redesigned homepage—an intuitive, data-driven command centre designed to help you unlock powerful insights and drive business success. This new interface brings your team’s activity, customer interactions, and key business metrics into one streamlined view, making it easier than ever to stay informed and make strategic decisions.
A Centralised View of What Matters Most
The new Podium homepage is more than just a facelift—it’s a smarter way to manage and grow your business. With real-time data and visual summaries, you can now:
- Track Team Activity: Monitor how your team is engaging with customers and managing tasks across Podium’s suite of tools.
- Gain AI-Driven Insights: Leverage AI analytics to understand how your AI employee is enhancing operations and saving valuable time.
- Monitor Key Metrics: From payment summaries to review performance, access crucial data to inform your strategies.
Key Features of the New Homepage
AI Employee Dashboard
See how your AI employee is contributing to your business. Track appointments scheduled, messages sent, and the time saved—all customised to how your AI is trained and utilized.
Phones Activity Dashboard
For Podium Phones users, this dashboard provides insights into call volume trends, top-performing phone numbers, and call handling efficiency, helping you optimize staffing and customer service.
Payments Overview
Keep a pulse on your revenue with real-time data on payments received, outstanding invoices, and overall collection rates. This feature makes it easy to track cash flow and improve collection processes.
Bulk Messaging Metrics
Measure the effectiveness of your bulk messaging campaigns. View total messages sent, response rates, and link click-through rates to better engage your audience.
Lead Sources Insights
Discover where your leads are coming from. Identify top-performing channels and analyse trends to refine your marketing strategies.
User Leaderboard
Motivate and manage your team with performance rankings based on activity levels, response times, and task completion. Recognise top performers and encourage accountability.
Reviews Performance
Stay on top of your online reputation. Monitor average star ratings, total reviews, and customer engagement metrics from platforms like Google to understand and improve customer perception.
Customize Your View
Tailor your homepage to focus on the data that matters most to your business. Use filters to adjust metrics by timeframe or location, ensuring you always have relevant insights at your fingertips.
Share Your Feedback
We designed this update with your success in mind—and your feedback is essential to making it even better. Use the in-product feedback tool on each metric block or reach out to your Customer Success Manager (CSM) with suggestions.
Experience the New Homepage
Ready to see how Podium’s redesigned homepage can elevate your business? Log in now and explore your new hub for smarter insights and streamlined decision-making.
Thank you for being a valued Podium user. We’re excited to continue supporting your growth and success!