<h3>“Before using Podium, we had 80 Google reviews in ten years. We’ve used Podium for around 12 months, and with some automation, we’ve achieved over 1,000 Google Reviews. The team at Podium are fantastic at helping us build our business, changing things to suit our integrations, and building that whole ecosystem around text marketing.” </h3> 

- Justin Tettis, General Manager and Co-Founder - Speed Parts. 

 Justin Tettis, General Manager and Co-Founder of Speed Parts, has always loved cars. The opportunity for him to start and grow his business in Melbourne, selling the world’s best brands, is a dream come true. When they got started in 2012, there weren’t many businesses selling online and the ones that were failed to deliver a positive customer experience. 

 The Speed Parts team has been focused on creating a human experience for their customer, even if it’s online. And Podium is helping them do that every day, explains Justin. 

 “Part of the Podium experience for us was to try and build online trust because I think people have become jaded with their experience online. Podium has helped us with that. Customers save our number as “Speed Parts,” and when they get an SMS from us, they know who we are. It’s fantastic because they trust us. It elevates the experience and gives them the confidence to buy.” 

 It’s not just increased conversions that have driven growth for Speed Parts. It’s how Podium has integrated with the business’s existing systems and helped them every step of the way. 

 “It’s been a really good experience with the team from Podium. They’ve not just sold us and dropped us. It’’s been a journey all the way through, and I think that’ll continue for years to come,” says Justin. 

 Watch the video above to learn how Speed Parts has built trust with customers and elevated the customer experience with Podium.

Customer Experience

Google Reviews

Integrations

How Speed Parts has driven sales growth with text marketing

Podium has helped Speed Parts build its online reputation, get more reviews and generate more leads while delighting customers along the way.