Capture every enquiry, even while you're on the tools.

Podium employs multiple layers of AI safety controls to prevent prompt injection and jailbreak attempts. Our system includes input validation, output filtering, conversation guardrails, and continuous monitoring to ensure AI responses stay within appropriate boundaries. We maintain strict operational parameters specifically designed for automotive dealership environments, with built-in safeguards that prevent the AI from claiming capabilities it doesn't have or providing inappropriate responses. Our enterprise AI partnerships include dedicated security teams that continuously update protections against emerging threats, ensuring reliable and safe customer interactions.

Podium leverages enterprise-grade AI through multi-year partnerships with leading AI research labs, not open-source models. We use proprietary APIs that provide enterprise security, compliance guarantees, and access to the most advanced conversational AI available. Our approach combines state-of-the-art foundation models with automotive-specific fine-tuning, delivering superior conversation quality backed by billions in R&D investment while maintaining the security and reliability standards enterprise customers require.

Podium answers every call, text, and after-hours enquiry instantly using AI — so no lead ever goes to voicemail. When customers contact multiple workshops and book with whoever responds first, Podium makes sure that's always you.

That's exactly what Podium prevents. AI Voice and AI Text handle every incoming call and message automatically, so your mechanics never have to stop what they're doing to pick up the phone.

Most workshops are up and running in days, not weeks. Podium integrates with a wide range of workshop management systems, so your existing workflows stay intact.

Yes. Podium Phones automatically transcribes and summarises every call, so you always have a full record of what was said, what was promised, and what was agreed — word for word. No more he-said-she-said situations.

Yes. Podium integrates with a wide range of business and workshop management systems to keep your workflows intact while improving how you communicate with customers.

Send payment requests directly to customers’ phones with Podium’s text-to-pay solution. It allows for seamless integration with your existing invoicing systems to streamlines the payment process, improves cash flow, and help you get paid faster.

Podium’s Auto Workshop platform consolidates all customer communications—calls, texts, webchats, and social media—into a single inbox. One single communication hub makes managing multiple channels easy, helps to reduce response times, and keeps your team organised.

Payments made through Podium’s text-to-pay solution utilise encryption and secure payment gateways to keep customer data secure. Podium prioritises the safety of every transaction, meaning your customers can always pay confidently and conveniently.

Many Auto Workshops begin seeing an increase in positive reviews within days of implementing Podium. The immediate automated review requests sent directly to customers make it easy to collect feedback while the experience is still fresh in their minds.

Yes, Podium provides real-time analytics and tracking for all messaging and review requests, allowing you to monitor the effectiveness of your Workshop marketing efforts. Data like this is essential for making informed decisions, optimising your strategies, and understanding the most effective methods to drive your business growth.

Use the unified inbox to collect and manage essential customer information such as contact details, conversation history, and feedback. This data helps you provide personalised service, follow up effectively, and maintain detailed records of all customer interactions.