The AI Operating System built for trades
Built for HVAC, plumbing, electrical and solar businesses. Bring AI lead response, job management and customer follow-up together in one platform. From the first enquiry to the paid invoice, Podium keeps work moving while your team gets on with the job. Book more jobs. Spend less time on admin.
Stay on the tools while AI keeps the bookings moving
Meet Operator: Your always-on AI business manager
Meet Gary, your AI Employee for trades
Gary responds to calls and messages 24/7, qualifies enquiries and books jobs into your calendar. When a conversation needs your team, they can pick it up with the customer details already captured.
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Bring every enquiry into one inbox
Calls, texts, webchats, forms and social messages come together in one place. Keep the conversation and customer context connected so your team can respond without jumping between systems.
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Book the job while the customer is ready
See technician availability while you’re speaking with the customer. Keep office and technician calendars in sync and send appointment confirmations automatically.
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Give technicians the full picture before they arrive
Keep contact details, conversations, property history and previous jobs together. The mobile app gives technicians access to their schedule and job details, and lets them send customers an en route notification.
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Turn your price book into faster quotes and invoices
Build estimates from a central price book to keep pricing consistent across the business. Convert approved work into an invoice without re-entering information, then follow up on unsold estimates.
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Win more work from the leads you already have
Make more of every enquiry you pay to generate. Respond quickly, keep follow-up moving and help interested customers take the next step while your team focuses on booked work.
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Keep memberships active and your calendar full
Bring maintenance agreements, service reminders and renewals into one workflow. Use AI to contact customers when service is due and bring recurring work back onto the calendar during quieter periods.
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Get the call details without writing the notes
Podium Phones captures call transcripts and AI summaries, giving your team the details they need for the next step. Continue the conversation by text to share appointment details, quotes or payment links.
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Get paid with less chasing
Send payment links directly by text and keep payment status connected to the customer and job. Automate follow-up on overdue invoices so your team spends less time chasing payments.
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Turn completed jobs into your next opportunity
Automatically request reviews after completed jobs and remind customers who haven’t responded. Build a steady stream of fresh feedback that helps prospective customers choose your business.
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Know what needs your attention without digging through reports
Ask Operator, your AI Business Manager, what you billed last week, which technicians are converting estimates or where tomorrow’s schedule has gaps. Get answers from the data already in Podium so you can spot what needs attention and decide what to do next.
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Turn missed revenue into action without more admin
Operator finds unsold estimates, overdue invoices and lapsed memberships, then helps you act on them. Ask it to send follow-ups or schedule recurring outreach and reports. Routine work keeps moving, while anything that needs a human decision comes back to your team.
Get a demoThe #1 AI Operating System for trades businesses
See how Podium helps your trades business book more work, manage every job and get paid, all in one connected platform.
Operator AI business manager
Ask questions about your schedule, customer activity or overdue invoices. Operator helps identify what needs attention and can take action, including sending reminders and running recurring tasks.
Customer and property records
Keep job history, notes and communication history together so your office and field teams have the context they need.
Mobile business communication
Call and text customers from the Podium mobile app so work can keep moving between jobs.
Automated customer updates
Keep customers informed with appointment confirmations, reminders and en route notifications, helping your team spend less time sending routine updates.
Onboarding and data migration
Get help bringing your existing customer records and job data into Podium, with guidance throughout the move.
Customer support
Get help from the Podium team as you set up and use the platform.