PODIUM + MAGENTO 2

Accelerate your sales and customer service with Podium's Magento 2 integration.

Integrated systems help your team work more efficiently and deliver better business outcomes. Automated, two-way SMS notifications keep everyone aligned. Reduce support enquiries, build customer confidence, and focus on what matters most—making sales and delighting customers.

MAKIN' MATTRESSES

“Google star ratings have gone up exponentially, but it’s also the number of reviews we have in our Google search. If there’s a negative one, we don’t even worry about it anymore. We just think, "Well, that just makes us look more authentic that we’re not screening reviews." The positive reviews far outweigh the negative.”

Kate Simpson

Marketing Manager

4,700+

Google reviews

4.93

Average Google star rating

Customer journey excellence on autopilot.

Send a confirmtion message for a new order

Trigger an instant SMS order confirmation to open a conduit of communication that builds trust, improves the customer experience and reduces support enquiries.

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Send a notification when an order is ready for pick-up

Send an automated SMS to let customers know when their order is ready for pick-up in-store. Pro tip: Customise the message to include a map link so customers know exactly how to find you.

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Send a notification when an order has been dispatched

Send your customers an SMS when their order has been dispatched. Include tracking details to increase transparency, reduce support enquiries and build trust.

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Request a review for a completed order

Let your reputation do the talking and stand out from your competitors online by automating SMS review invites after each order is completed. Send to everyone or filter by order value and/or products.

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Send a follow-up message for a completed order

Follow up with customers after purchase to confirm satisfaction and create meaningful experiences. Like all Podium automations, follow-ups can be easily customised and targeted to fit your specific needs.

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Features

Take pressure off your phones and convert more customers, faster.

Learn about all the advantages you get with Podium.

Google Review Management
Rank higher on Google and get found online with more reviews from easy textable invites.
Website Leads
Increase leads by 10x just by letting people text or call your business right from your site.
After-Hours Automations
Never miss a lead, even when you’re closed, with automated texts that keep them engaged.
AI Writing Assistant
Generate responses in just one click and save hours writing replies to conversations and reviews.
Mobile App
Put your entire business in your pocket, like texts, calls, reviews, payments, and more.
Bulk Messaging
Keep customers engaged by sending special offers, from holiday sales to personalised discounts, that boost revenue.
Calling
Make and receive calls from your business number(s) through the web and mobile app.
AI Call Summaries
Never forget what was talked about with automatic transcripts and bulleted summaries.
Flat Processing Fees
Save money compared to other POS apps with a trusted, flat rate. No surprise fees here.

Join other retailers using Podium.

MAKE MORE SALES
“If you're looking to increase your sales and make it a much simpler process for the customer, I would strongly recommend Podium as an incredible sales tool for your business.”
Justin Kulkchinsky
President, Mayfair Rocks
CONVERT MORE LEADS
“Podium has helped tremendously by turning sales inquiries that would have been lost via phone into workable leads. Now we're doing 80% of our business through Podium and running over our local, big box competitors.”
Tom Thibeault
Owner, Adirondack Appliances
SAVE TIME
“Before Podium, we were bogged down with the inability to communicate with customers efficiently. Now, we're able to effectively communicate in a way that's personal and saves the company and our customer time.”
Madylin Sweeten
Merchandising Manager, LA Furniture
DELIVER A SEAMLESS CUSTOMER EXPERIENCE
“You need to add value to your service. It's in the simple things like being connected and contactable and providing information at the right time. Podium has also allowed us to understand our customers better. We've been able to analyse transactions and close out sales more efficiently.”
Sascha Schlimbach
Operations Manager, BikeNOW