Podium or Timely?
Podium is the AI Operating System for Aesthetic practices, bringing AI, phones, messaging, bookings, patient management, payments, reviews and marketing together across the complete patient journey. With Avery working 24/7, Podium helps your practice respond to enquiries, turn conversations into bookings, reduce front-desk admin and keep patients engaged long after their appointment.
How Podium Works
Podium is an AI Operating System built for aesthetics practices. It brings more of the patient journey together in one platform, from attracting and responding to patients through to booking, communication, patient records and charting, payments, reviews, marketing and reactivation. At the centre is Avery, Podium's AI Employee. Avery works alongside your team 24/7, responding to enquiries, continuing conversations and helping turn intent into action while the rest of the platform keeps patient communication and workflows connected.
How Timely Works
Timely is salon and beauty management software designed to help businesses manage bookings, clients and day-to-day operations. Its platform includes online booking, appointment management, digital consultations, client records, payments, marketing, review requests, loyalty, gift vouchers, stock management, staff management and reporting. Timely also provides smart automations for reminders, follow-ups and rebooking, while its AI tool, Textie Bestie, helps businesses create client and marketing messages.
How Podium Works
How Timely Works
Podium is an AI Operating System built for aesthetics practices. It brings more of the patient journey together in one platform, from attracting and responding to patients through to booking, communication, patient records and charting, payments, reviews, marketing and reactivation. At the centre is Avery, Podium's AI Employee. Avery works alongside your team 24/7, responding to enquiries, continuing conversations and helping turn intent into action while the rest of the platform keeps patient communication and workflows connected.
Timely is salon and beauty management software designed to help businesses manage bookings, clients and day-to-day operations. Its platform includes online booking, appointment management, digital consultations, client records, payments, marketing, review requests, loyalty, gift vouchers, stock management, staff management and reporting. Timely also provides smart automations for reminders, follow-ups and rebooking, while its AI tool, Textie Bestie, helps businesses create client and marketing messages.
Feature Comparison: Podium vs Timely
| AI & Automation |
|---|
| AI Operating System across the patient journey |
| 24/7 conversational AI Employee |
| AI responds to and progresses patient enquiries |
| AI helps book appointments from a live conversation |
| AI-assisted marketing messaging |
| Automated reminders and follow-up |
| Podium | Timely |
|---|---|
| Podium | Timely |
 | AI-assisted |
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Give every enquiry somewhere to go
Your phone shouldn't stop working when you can't answer it
Give your team AI that does more than write the message
Why Aesthetic practices choose Podium
AI that can do the work
Avery does more than help draft a message. She can engage with patients, continue conversations and help move them towards their next action.
A native phone system built into the experience
Bring calls into the same ecosystem as your digital patient communication and recover opportunities when calls go unanswered.
AI across the patient journey
Use AI beyond marketing content, from enquiry handling and phone conversations through to charting, reviews and ongoing patient engagement.
One place for more patient conversations
Connect calls, texts, web enquiries and social communication so your team has greater visibility across the relationship.
More of the patient journey in one operating system
Connect communication with bookings, patient workflows, payments, reputation and retention rather than treating each as a separate process.
Built for how aesthetics practices are changing
As AI takes on more front-of-house and administrative work, Podium gives practices a platform designed around people and AI working together.
Frequently Asked Questions
Why choose Podium for an Aesthetic practice?
What are the main differences between Podium and Timely?
Does Timely have an EMR?
How does Podium's AI differ from Timely's AI?
How does pricing work with Podium vs Timely?
Does Timely offer memberships and buy now, pay later?
What support is available in Australia?
Give your practice AI that does more
From the first enquiry to the next appointment, see how Podium puts AI to work across patient communication, phones, bookings, clinical workflows, payments, reputation and retention.